1. Information We Collect

We may collect both personal and non-personal information when you use our Services. Personal information refers to details that can identify you, such as your name, address, phone number, email address, or contact preferences. You provide this information voluntarily when you register, make a purchase, submit a request, or otherwise interact with us.

Non-personal information is data that does not directly identify you. This may include browser type, operating system, IP address, device identifiers, pages visited, time spent on the website, and other analytics information. We may use cookies, log files, and similar technologies to collect this information for improving our Services. These cookies are temporary and expire once you leave our website.

2. How We Use Your Information

The information we collect is used to operate and improve our Services, respond to your requests, provide updates, personalize your experience, and communicate with you about our products, services, and offers. We may also use it to send newsletters, updates, or service-related communications, to address customer inquiries and complaints, and to ensure the safety and security of our Services.

We may generate aggregated or anonymised data from the information collected. Such data does not personally identify you and may be shared with third parties for analysis, research, or business purposes.

3. Sharing of Information

We may share your information with trusted third-party service providers who support our business operations, such as cloud hosting providers, analytics partners, communication services, or customer support partners. These third parties are only permitted to use your information to provide services to us and they are bound by confidentiality agreements.

We may also disclose your information if required by law, legal process, or requests from government authorities; to enforce our terms of use; to protect our rights, property, or safety and that of our affiliates, customers, or others; or in connection with a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties.

4. Retention of Information

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or permitted for regulatory, legal, or legitimate business reasons. Information that is no longer required will be securely deleted or anonymised.

5. Your Rights

You may request details of the personal information we hold about you, ask us to correct inaccurate or incomplete information, or request deletion of your information where legally permitted. To exercise these rights, please contact us at the details below.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect and process.

7. Updates to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on our website and indicate the date of revision. Continued use of our Services after such changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, you may contact us at: Email: [ticmpl-secretarial@tii.murugappa.com]

9. Governing Law

This Privacy Policy is governed by the laws of India. The courts of Chennai, India, shall have exclusive jurisdiction over any disputes relating to this Policy.

10. Our Contact Details

Please address your requests or questions concerning the processing of your personal data to:

TI Clean Mobility Private Limited Post bag No.5, MTH Road,

Ambattur, Thiruvallur,

Chennai – 600053

Tamil Nadu

This Privacy Policy was last updated as of 3rd Septmber 2025